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Amazon specialist service

Amazon Account Management with defined monthly limits.

Operational support for existing sellers who need structured account-health follow-up, Amazon case handling, customer-service support and FBA shipment-plan coordination—without confusing service work with Amazon or logistics charges.

Included monthly limits

A practical operating package—not unlimited account work.

One Amazon marketplace

Up to 50 active SKUs

25 listing credits after verified monthly payment

Up to 10 Amazon support cases per month

Up to 30 customer-service messages, order cases or return cases per month

Two FBA shipment-plan preparation and coordination requests per month

Monthly activity summary

Operational support

Structured follow-up across the seller account.

Account-health monitoring

Amazon email and case follow-up

Customer-service and order support

Returns and refund-case support

FBA shipment-plan coordination

Monthly activity summary

What remains separate

External costs and work beyond the limits are not silently included.

Amazon PPC management unless purchased separately

Advertising spend, Amazon fees and storage charges

Freight, packaging, inventory, fulfilment and customs

Product photography, advanced design and A+ Content

Legal, tax or product-compliance verification

Work beyond the monthly limits unless separately approved

Commitment and external outcome factors

Amazon retains authority over the marketplace and seller account.

Account reinstatement or removal of Amazon warnings

Sales, ranking, Buy Box access or profitability

Advertising performance or Amazon-controlled decisions

The seller remains responsible for account ownership, accurate information, inventory, policy compliance, product legality, required permissions and all marketplace or third-party charges.

Activation workflow

Review, confirm, verify payment, then activate once.

01

Account-review application

Tell us the marketplace, SKU volume, operating model and current issues.

02

Suitability and scope review

BridgeWork confirms the marketplace, limits, responsibilities and any work outside the package.

03

Payment and verification

The monthly service period starts only after successful payment verification.

04

Controlled activation

Twenty-five credits are granted through the existing approved wallet and ledger process, once for that paid period.

Common questions

Confirm the boundaries before activation.

What is included in the monthly package?

The approved monthly scope covers one Amazon marketplace, up to 50 active SKUs, 25 listing credits after payment verification, up to 10 Amazon support cases, up to 30 customer-service, order or return cases, two FBA shipment-plan preparation and coordination requests, account-health monitoring and a monthly activity summary.

Are 25 listing credits added automatically?

No automatic recurring grant is claimed. After each successful monthly payment verification, BridgeWork activates the paid service period and grants the 25 included credits once through the existing approved wallet and ledger process, with duplicate-grant controls.

Does BridgeWork pay for two FBA shipments?

The package includes two FBA shipment-plan preparation and coordination requests. Freight, packaging, labels, inventory, fulfilment, storage, customs, Amazon charges and third-party shipping costs remain the seller’s responsibility.

Is Amazon advertising management included?

Amazon PPC management is available through a separately approved advertising-management scope. Advertising spend is funded directly by the seller and is not included in the account-management fee.

Which Amazon marketplaces are supported?

The package covers one approved marketplace: Amazon Egypt, Amazon Saudi Arabia or Amazon UAE. Businesses in Kuwait, Qatar, Bahrain and Oman can be supported for operations or expansion into Amazon Saudi Arabia or Amazon UAE; those countries are not presented as separate local Amazon marketplaces.

What does BridgeWork commit to during account recovery and growth support?

BridgeWork commits to the approved review, documentation, case preparation, follow-up and account-management scope. Reinstatement, warning removal, ranking, Buy Box access, sales, revenue and advertising outcomes remain controlled by Amazon, the market and seller execution.

Start with an account review

Confirm marketplace, SKU volume and operational fit before payment.

BridgeWork will review the application, confirm the approved monthly scope and explain any work that requires a separate quotation.

Request an Account Review