BridgeWork service plans

Choose the business capability you need next—not a bundle of services you cannot use.

Choose a plan around the capability your business needs now. Each starting point shows the typical outcome, deliverables and operating boundary so you can compare without buying unused services.

Five practical starting points

Progress from a credible foundation to connected operations and ongoing growth support.

Final scope is confirmed after reviewing the business, current assets, users, data, languages, integrations and delivery responsibilities. Discuss your requirements through the relevant plan card.

01 · Credible, functional starting point

BridgeWork Digital Foundation

Small businesses and professionals that need customers to understand the offer, verify the business and make contact easily.

Core inclusions

Business-needs and current-presence review
Responsive business website or focused landing presence
Domain, DNS and secure deployment configuration
Professional business-email setup guidance

View scope details

A practical online foundation built around clarity, ownership and reliable enquiry capture rather than unnecessary complexity.

Outside this starting point: CRM pipelines, operational dashboards, advanced automation, ongoing campaigns and third-party costs.

Contact or enquiry form with clear routing
Essential analytics and SEO foundations
Business-profile consistency review
Documentation and ownership handover

See a delivered bilingual service website with connected appointment booking.Discuss your digital foundation

02 · Organise enquiries and follow-up

BridgeWork Customer Management

Businesses receiving enquiries through several channels that need a reliable way to record ownership, status and next actions.

Core inclusions

Customer-enquiry and follow-up workflow review
Appropriate Digital Foundation elements where required
Lightweight CRM or client-management setup
Lead, enquiry and contact tracking

View scope details

A lightweight customer-management system that reduces dependence on memory, scattered messages and informal spreadsheets.

Outside this starting point: complex multi-department workflows, extensive data migration and ongoing sales management.

Customer status and next-action workflow
Assignment, reminders and practical notifications
Basic operational reporting
Team guidance, documentation and handover

See how customer, order and communication tools were connected.Discuss customer management

03 · Connect the customer journey to delivery

Connected operations

BridgeWork Sales & Operations System

Businesses that have outgrown separate forms, inboxes and spreadsheets and need connected sales and service processes.

Core inclusions

Sales and service-process mapping
Website, forms and CRM integration
Structured sales pipeline with ownership rules
Automated acknowledgements and selected notifications

View scope details

A connected operating system that links enquiry capture, sales stages, acknowledgements, request status and management visibility.

Outside this scope: enterprise ERP replacement, unrestricted custom development, unapproved integrations and guaranteed commercial outcomes.

Request or service-status tracking
Practical internal workflow improvements
Basic management dashboard and reporting
Documentation, training and handover

Review a connected ecommerce and customer-management delivery.Discuss a connected system

04 · Prepare to test channels and markets

BridgeWork Market Growth

Businesses with a functioning core operation that need evidence, positioning and implementation support before entering a new channel or market.

Core inclusions

Market, competitor and opportunity research
Offer, audience and positioning review
Campaign or market-entry landing pages
LinkedIn business presence improvement

View scope details

A market-readiness scope that combines research, offer clarification and the practical assets needed to test a channel responsibly.

Outside this scope: legal or tax advice, unlimited campaign management, media spend and guaranteed market outcomes.

Capability statement or focused company profile
Channel-readiness and measurement plan
Egypt and GCC operating considerations
Amazon readiness or support when relevant

Review the Amazon launch capability and decision framework.Discuss market readiness

05 · Ongoing prioritisation and implementation

BridgeWork Growth Partnership

Businesses that need a trusted implementation partner to improve systems, test opportunities and coordinate practical growth work over time.

Core inclusions

Prioritised growth and systems roadmap
Regular business, market and opportunity research
Website, CRM and process optimisation
Practical automation and workflow improvement

View scope details

An ongoing partnership governed by a prioritised roadmap, clear monthly capacity and evidence-based decisions—not an unlimited list of services.

Outside this scope: unlimited hours, instant delivery, third-party expenses and guaranteed revenue or expansion outcomes.

Digital-channel coordination within the approved scope
Performance, risk and opportunity reviews
Ongoing implementation support and documentation

Review the connected growth-infrastructure delivery model.Discuss a growth partnership

Plan boundaries

The plans progress by business need, not by adding every service to every package.

Digital Foundation

Digital presence: Focused website or landing scope
Customer / sales workflow: Not included
Team and data handling: Not applicable · No database migration
Automation: Form routing only
Campaign and market readiness: Profile consistency guidance · Not included
Capability assets: Business-profile consistency review; capability statement is a separate scope.
Review and stabilization: Defined website review sequence and post-launch correction period.
Ongoing improvement: Available separately

Customer Management

Digital presence: Existing or scoped web presence
Customer / sales workflow: One practical customer pipeline
Team and data handling: Small-team access by scope · Controlled import of client-provided data
Automation: Reminders and selected notifications
Campaign and market readiness: Lead-source recording · Not included
Capability assets: Customer-data and follow-up assets; capability statement is separate.
Review and stabilization: Workflow review, team confirmation and configured correction period.
Ongoing improvement: Support available separately

Sales & Operations System

Digital presence: Website or portal integration by scope
Customer / sales workflow: Connected sales and service stages
Team and data handling: Team roles and permissions by scope · Controlled migration after data review
Automation: Selected acknowledgements, reminders and routing
Campaign and market readiness: Lead-source and campaign attribution foundation · Available when specifically scoped
Capability assets: Capability assets can be included when relevant to the sales process.
Review and stabilization: Implementation milestones followed by a defined stabilization period.
Ongoing improvement: Improvement support available separately

Market Growth

Digital presence: Focused landing assets by channel
Customer / sales workflow: Readiness workflow; CRM optional
Team and data handling: Core decision team · Research and prospect lists only when approved
Automation: Selected channel follow-up when scoped
Campaign and market readiness: Channel-readiness planning · Initial structure when approved
Capability assets: Capability statement or focused company profile when relevant.
Review and stabilization: Research and asset-review milestones with correction by approved scope.
Ongoing improvement: Testing support available separately

Growth Partnership

Digital presence: Prioritised improvements
Customer / sales workflow: Continuous optimisation where in scope
Team and data handling: Named client stakeholders · Data work only within approved priorities
Automation: Incremental, tested improvements
Campaign and market readiness: Coordinated by approved priority · Only when scheduled in the roadmap
Capability assets: Capability assets are maintained when prioritised in the roadmap.
Review and stabilization: Regular review cadence managed within the agreed support terms.
Ongoing improvement: Core purpose of the plan

Capability	Digital Foundation	Customer Management	Sales & Operations System	Market Growth	Growth Partnership
Digital presence	Focused website or landing scope	Existing or scoped web presence	Website or portal integration by scope	Focused landing assets by channel	Prioritised improvements
Customer / sales workflow	Not included	One practical customer pipeline	Connected sales and service stages	Readiness workflow; CRM optional	Continuous optimisation where in scope
Team and data handling	Not applicable · No database migration	Small-team access by scope · Controlled import of client-provided data	Team roles and permissions by scope · Controlled migration after data review	Core decision team · Research and prospect lists only when approved	Named client stakeholders · Data work only within approved priorities
Automation	Form routing only	Reminders and selected notifications	Selected acknowledgements, reminders and routing	Selected channel follow-up when scoped	Incremental, tested improvements
Campaign and market readiness	Profile consistency guidance · Not included	Lead-source recording · Not included	Lead-source and campaign attribution foundation · Available when specifically scoped	Channel-readiness planning · Initial structure when approved	Coordinated by approved priority · Only when scheduled in the roadmap
Capability assets	Business-profile consistency review; capability statement is a separate scope.	Customer-data and follow-up assets; capability statement is separate.	Capability assets can be included when relevant to the sales process.	Capability statement or focused company profile when relevant.	Capability assets are maintained when prioritised in the roadmap.
Review and stabilization	Defined website review sequence and post-launch correction period.	Workflow review, team confirmation and configured correction period.	Implementation milestones followed by a defined stabilization period.	Research and asset-review milestones with correction by approved scope.	Regular review cadence managed within the agreed support terms.
Ongoing improvement	Available separately	Support available separately	Improvement support available separately	Testing support available separately	Core purpose of the plan

Specialist managed services

Commerce OS, BPO and Amazon support remain specialist pathways.

These services depend on separate business fit, data readiness, workload, capacity and operating boundaries. They are reviewed independently rather than being silently added to implementation packages.

Under development

BridgeWork Commerce OS

Commerce OS is under development. Current package figures are planning references only and may change before commercial release.

Development preview only: commercial onboarding is not open yet.

Explore Commerce OS

New

Business Process Outsourcing

Supervised lead follow-up, initial qualification, meeting scheduling and recorded handover to the client's sales team.

Lead source, language, hours, capacity and reporting are defined after review.

Explore BPO

Amazon Seller Support

Reviewed support for eligible existing sellers, with defined account, cases, customer-service and FBA coordination boundaries.

Scope is confirmed after account health, workload and access review.

Explore Amazon support

Amazon Listing Credits use fixed transactional pricing and remain available as a focused Amazon service.

View Listing Credit pricing

Expanding into Saudi Arabia?

Review the dedicated market-entry pathway for setup coordination, readiness and operating support.

Explore Saudi Market Entry

Proof and delivery method

Review named delivery evidence, capability records and the written BridgeWork method before choosing a starting point.

Case studies Credentials

Client responsibilities

Provide accurate business, product and service information
Provide logos, brand assets, legal text and media the client has the right to use
Provide required account access and platform permissions
Provide budgets and approve channel or campaign decisions when relevant
Provide correct contact data and timely approvals

Third-party expenses

• Domain registration and renewal
• Hosting and business-email licences
• CRM, automation and messaging subscriptions
• Paid plugins, stock media, specialist translation and external production
• Advertising spend and marketplace fees
• Amazon fees, freight, fulfilment, customs and inventory
• Legal, accounting and government fees