Before
- Orders copied between messages and spreadsheets
- Stock adjusted manually after the sale
- Customer history scattered across channels
- Follow-up depends on memory
- Returns handled without a visible status
Under active developmentPublic demo in development · Egypt first
BridgeWork Commerce OS
Run your store, orders and customer follow-up from one connected system.
Commerce OS is under active development and its standardized public demo is not ready yet. This page explains the capability direction. BridgeWork can separately scope a custom system around a business need using the relevant storefront, catalog, inventory, order, CRM, staff and automation capabilities.
Public demo is still being builtCommercial scope still being validatedArabic and English
NORTH & FORM
CollectionsNewSupport
New collectionDesigned for daily living.Shop the collection
Operations workspaceToday
3New ordersQueue
Low stockReview
Tasks dueToday
Demo orderOrder workflow
Processing- Confirmed
- Prepared
- Delivery
Customer 360History, notes and inquiries
Follow upIllustrative system view — no customer data shown
The operating problem
Your website, WhatsApp enquiries, stock and customer follow-up should not live in separate places.
Commerce OS is designed to replace fragmented daily handling with a controlled customer and order workflow—not to add another disconnected tool.
With Commerce OS
- The storefront feeds one order workflow
- Product and variation stock stays visible
- Customer 360 connects history, notes and inquiries
- Tasks have an owner, status and due date
- Returns and refunds follow approved stages
One connected operating foundation
The customer experience and the daily operation are designed together.
The exact configuration depends on the approved package and business fit. Commerce OS is not an unlimited custom-software agreement or a complex ERP replacement.
01
Professional storefront
Responsive shopping experience, product discovery and approved payment and shipping information.
02
Catalog and variations
Products, categories, sizes, colours, models, SKUs, stock and structured attributes.
03
Order operations
Visible statuses for confirmation, fulfilment, delivery, cancellation, returns and refunds.
04
CRM and Customer 360
Customer details, order history, notes, inquiries and the next useful follow-up action.
05
Staff tasks and accountability
Role-based access, assigned work, due dates, ownership and operational notifications.
06
Operational visibility
Practical dashboards and reporting foundations without presenting Commerce OS as a full ERP.
Under development · No public demo yet · Custom scopes available
Commerce OS is being built for a future public demo
The standardized public demo is not ready yet. BridgeWork can still design and build a scoped combination of storefront, CRM, inventory, order and workflow capabilities around an individual business need.
This is a capability direction, not an off-the-shelf Commerce OS offer. Scope, integrations, timeline and pricing for work requested today are defined around the individual business and confirmed in writing.
NORTH & FORM
CollectionsNewSupport
New collectionDesigned for daily living.Shop the collection
Operations workspaceToday
3New ordersQueue
Low stockReview
Tasks dueToday
Demo orderOrder workflow
Processing- Confirmed
- Prepared
- Delivery
Customer 360History, notes and inquiries
Follow upIllustrative system view — no customer data shown
Development target profile
The current development target is physical-product retailers with prepared data and straightforward operations.
BridgeWork is using the development phase to validate business models, catalog readiness, integrations and operating complexity before opening commercial onboarding.
Discuss a custom systemFastest-fit sectors
- Mattresses, furniture and furnishings
- Lighting and décor
- Homeware and kitchen products
- Cosmetics and personal-care retail
- Office furniture and supplies
- Pet supplies and specialist retail
Not a standard conversion
- Appointment, clinic or salon scheduling
- Restaurant, food-delivery or kitchen dispatch
- Hotels, rentals or availability-based reservations
- Multi-vendor marketplaces
- Complex ERP, accounting or multi-warehouse replacement
Planned packaging
Current planning references—not final commercial offers.
Commerce OS and its public demo are still under development. These figures are planning references showing how capabilities may be grouped, not current commercial packages. For a current business need, BridgeWork scopes the required website, CRM, commerce and automation tools separately around the business.
01
Commerce Start
Planning reference34,900 EGP
Small retailers launching a tightly standardized online store.
- Up to 50 prepared products
- Up to 150 variations
- One public language
- Two staff users
- Storefront, catalog, inventory and order workflow
- One administrator training session
Target: 5–8 business days after the readiness gate.
Discuss a custom scope02
Reference configurationCommerce Operations
Planning reference59,900 EGP
Growing retailers that need customer and daily operating workflows.
- Up to 250 prepared products
- Arabic and English storefront
- Five staff users
- Full CRM and Customer 360
- Tasks, inquiries, returns and notifications
- Product and customer import plus two training sessions
Target: 8–15 business days after the readiness gate.
Discuss a custom scope03
Commerce Plus
Planning referenceFrom 94,900 EGP
Retailers requiring migration, integrations or substantial configuration.
- Up to 500 prepared products
- Arabic and English; more languages quoted
- Ten staff users and advanced permissions
- Configured CRM and operational workflows
- Payment or courier integration within approved scope
- Legacy migration assessment and structured UAT
Target: 15–25+ business days after the readiness gate.
Discuss a custom scopePlanned post-launch care
The support model is being defined alongside the product.
If Commerce OS proceeds to commercial release, BridgeWork intends to use defined warranty and managed-care boundaries rather than unlimited ongoing work. Final terms may change before release.
Essential Care
Up to 2 support hours
Monitoring, backup checks, dependency maintenance and critical-defect handling.
Operations Care
Up to 5 working hours
Essential Care plus staff support, small configuration corrections and a monthly health review.
Growth Care
Up to 10 working hours
Operations Care plus monthly planning, minor automation and analytics review.
Unused monthly hours expire. Major features, integrations, urgent or out-of-hours work, extensive catalog work, advertising spend and third-party subscriptions require separate approval or quotation.
Planned delivery model
The intended delivery path is being validated before release.
These steps describe the planned delivery discipline if commercial onboarding opens. They are not a current delivery promise or launch commitment.
01
Qualification
Confirm the business model, catalog size, integrations, budget and operating fit.
02
Scope and readiness
Approve the plan, ownership model, policies, product data, media, shipping and access.
03
Configure and test
Apply branding, import the approved catalog, configure workflows and complete responsive QA.
04
Launch and handover
Complete acceptance, production launch, training, warranty handover and care-plan activation.
Delivered reference
Commerce OS is based on validated operating patterns—not a design-only concept.
Modern Prestige demonstrates a production ecommerce storefront connected to CRM, customer operations, order handling and business notifications. BridgeWork reuses validated code patterns only; client data, credentials and production environments remain isolated.
NORTH & FORM
CollectionsNewSupport
New collectionDesigned for daily living.Shop the collection
Operations workspaceToday
3New ordersQueue
Low stockReview
Tasks dueToday
Demo orderOrder workflow
Processing- Confirmed
- Prepared
- Delivery
Customer 360History, notes and inquiries
Follow upIllustrative system view — no customer data shown
Development clarity
What to know while Commerce OS is under development.
There is no public Commerce OS demo available yet. The product and standardized packaging are still being developed. Businesses that need related capabilities now can discuss a separately scoped custom system with BridgeWork.
Is Commerce OS commercially available now?
Not yet. Commerce OS is under active development and there is no public demo available at the moment. BridgeWork can still scope related commerce, CRM, inventory, order and workflow capabilities as a custom business system where they fit the need.
Is there a public Commerce OS demo available now?
No. The public demo is still being built. The page explains the capability direction and uses delivered work as evidence; it does not link to an unfinished demo environment.
Are the published packages and prices final?
No. Any figures shown during development are planning references only. Final packaging, pricing, VAT treatment, third-party fees and regional requirements may change before commercial release.
Can BridgeWork build similar capabilities for my business now?
Yes. BridgeWork can assess the business need and scope a custom website, CRM, commerce, inventory, order or automation system using the capabilities that are relevant. That custom project is separate from the future standardized Commerce OS public demo.
What happens to client ownership if Commerce OS launches?
The intended model supports clear ownership and isolation of client data, credentials and production environments. Final ownership terms would be confirmed only in a future signed proposal.
BridgeWork Commerce OS
Commerce OS is being built and validated before commercial release.
The standardized public demo is still under development. If your business needs connected website, CRM, commerce, inventory, order or automation capabilities now, BridgeWork can assess the need and propose a custom scope without presenting Commerce OS as a ready-made product.