Before
- Orders copied between messages and spreadsheets
- Stock adjusted manually after the sale
- Customer history scattered across channels
- Follow-up depends on memory
- Returns handled without a visible status
New productized serviceEgypt first · GCC ready
BridgeWork Commerce OS
Run your store, orders and customer follow-up from one connected system.
A professional ecommerce storefront connected to catalog, inventory, orders, CRM, staff tasks, returns and notifications for qualified physical-product retailers.
Client-owned deployment availableDefined implementation scopeArabic and English
NORTH & FORM
CollectionsNewSupport
New collectionDesigned for daily living.Shop the collection
Operations workspaceToday
3New ordersQueue
Low stockReview
Tasks dueToday
Demo orderOrder workflow
Processing- Confirmed
- Prepared
- Delivery
Customer 360History, notes and inquiries
Follow upIllustrative system view — no customer data shown
The operating problem
Your website, WhatsApp enquiries, stock and customer follow-up should not live in separate places.
Commerce OS is designed to replace fragmented daily handling with a controlled customer and order workflow—not to add another disconnected tool.
With Commerce OS
- The storefront feeds one order workflow
- Product and variation stock stays visible
- Customer 360 connects history, notes and inquiries
- Tasks have an owner, status and due date
- Returns and refunds follow approved stages
One connected operating foundation
The customer experience and the daily operation are designed together.
The exact configuration depends on the approved package and business fit. Commerce OS is not an unlimited custom-software agreement or a complex ERP replacement.
01
Professional storefront
Responsive shopping experience, product discovery and approved payment and shipping information.
02
Catalog and variations
Products, categories, sizes, colours, models, SKUs, stock and structured attributes.
03
Order operations
Visible statuses for confirmation, fulfilment, delivery, cancellation, returns and refunds.
04
CRM and Customer 360
Customer details, order history, notes, inquiries and the next useful follow-up action.
05
Staff tasks and accountability
Role-based access, assigned work, due dates, ownership and operational notifications.
06
Operational visibility
Practical dashboards and reporting foundations without presenting Commerce OS as a full ERP.
Designed for a clear retail profile
Best for physical-product retailers with prepared data and straightforward operations.
A prospect receives a final package, delivery target and proposal only after BridgeWork confirms the business model, catalog readiness, integrations, shipping complexity and decision-maker availability.
Start the fit assessmentFastest-fit sectors
- Mattresses, furniture and furnishings
- Lighting and décor
- Homeware and kitchen products
- Cosmetics and personal-care retail
- Office furniture and supplies
- Pet supplies and specialist retail
Not a standard conversion
- Appointment, clinic or salon scheduling
- Restaurant, food-delivery or kitchen dispatch
- Hotels, rentals or availability-based reservations
- Multi-vendor marketplaces
- Complex ERP, accounting or multi-warehouse replacement
Implementation plans
Standardized starting points with visible operating limits.
Prices are starting implementation figures for Egypt. Final scope, VAT treatment and third-party fees are confirmed in the signed proposal. GCC requirements are quoted after country and integration review.
01
Commerce Start
Starting implementation34,900 EGP
Small retailers launching a tightly standardized online store.
- Up to 50 prepared products
- Up to 150 variations
- One public language
- Two staff users
- Storefront, catalog, inventory and order workflow
- One administrator training session
Target: 5–8 business days after the readiness gate.
Check fit for this plan02
RecommendedCommerce Operations
Starting implementation59,900 EGP
Growing retailers that need customer and daily operating workflows.
- Up to 250 prepared products
- Arabic and English storefront
- Five staff users
- Full CRM and Customer 360
- Tasks, inquiries, returns and notifications
- Product and customer import plus two training sessions
Target: 8–15 business days after the readiness gate.
Check fit for this plan03
Commerce Plus
Starting implementationFrom 94,900 EGP
Retailers requiring migration, integrations or substantial configuration.
- Up to 500 prepared products
- Arabic and English; more languages quoted
- Ten staff users and advanced permissions
- Configured CRM and operational workflows
- Payment or courier integration within approved scope
- Legacy migration assessment and structured UAT
Target: 15–25+ business days after the readiness gate.
Check fit for this planFounding-client release
Commerce Operations Founding Edition
49,900 EGP setup + 4,900 EGP/month Operations Care for a minimum 3-month care term. Limited to the first 3 qualified clients. Requires strict scope, timely approvals and case-study permission.
Apply for founding capacityWarranty and managed care
Defect correction is not the same as unlimited ongoing work.
The implementation includes a 30-calendar-day defect warranty after production acceptance. Monthly care covers defined monitoring, maintenance and approved work within the stated capacity.
Essential Care
Up to 2 support hours
Monitoring, backup checks, dependency maintenance and critical-defect handling.
Operations Care
Up to 5 working hours
Essential Care plus staff support, small configuration corrections and a monthly health review.
Growth Care
Up to 10 working hours
Operations Care plus monthly planning, minor automation and analytics review.
Unused monthly hours expire. Major features, integrations, urgent or out-of-hours work, extensive catalog work, advertising spend and third-party subscriptions require separate approval or quotation.
Controlled delivery
Qualification comes before a fixed delivery promise.
The delivery clock begins only after the signed scope, initial payment and complete approved data pass the readiness gate.
01
Qualification
Confirm the business model, catalog size, integrations, budget and operating fit.
02
Scope and readiness
Approve the plan, ownership model, policies, product data, media, shipping and access.
03
Configure and test
Apply branding, import the approved catalog, configure workflows and complete responsive QA.
04
Launch and handover
Complete acceptance, production launch, training, warranty handover and care-plan activation.
Delivered reference
Commerce OS is based on validated operating patterns—not a design-only concept.
Modern Prestige demonstrates a production ecommerce storefront connected to CRM, customer operations, order handling and business notifications. BridgeWork reuses validated code patterns only; client data, credentials and production environments remain isolated.
NORTH & FORM
CollectionsNewSupport
New collectionDesigned for daily living.Shop the collection
Operations workspaceToday
3New ordersQueue
Low stockReview
Tasks dueToday
Demo orderOrder workflow
Processing- Confirmed
- Prepared
- Delivery
Customer 360History, notes and inquiries
Follow upIllustrative system view — no customer data shown
Commercial clarity
Questions to settle before implementation.
The fit assessment is designed to identify scope, data and operating risks before they become delivery problems.
Is Commerce OS a ready-made SaaS subscription?
No. It is a BridgeWork-led implementation using a controlled reusable foundation, configured and deployed for a qualified retailer.
Will the client own the system and data?
The ownership model is confirmed in the proposal. Client-owned deployment keeps the domain, repository, deployment accounts and business data under the client's control.
Can BridgeWork guarantee sales?
No. BridgeWork guarantees only the approved technical scope and acceptance criteria. Sales, conversion and advertising results depend on factors outside the implementation scope.
When does the delivery clock begin?
After the signed scope, initial payment and complete approved branding, policies, catalog, images, pricing, stock, shipping and access information pass the readiness gate.
How are GCC projects priced?
Egypt starting prices are shown in EGP. GCC proposals are confirmed after reviewing the country, language, tax wording, payment gateway, courier and operating requirements.
Is monthly care unlimited?
No. Each care plan includes defined monthly capacity. Major features, integrations, extensive catalog work and third-party subscriptions require separate approval or quotation.
BridgeWork Commerce OS
Find out whether the standardized system fits your store.
Submit the business, catalog and operating information. BridgeWork will classify the opportunity as qualified, conditional or outside the current standardized scope.